Privacy Policy

1. Introduction

Welcome to diveqube.app. At diveqube, we value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, and disclose your information, and what rights you have in relation to it. By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information
We may collect personally identifiable information such as your name and email address and other details necessary to provide you with our services.

2.2 Non-Personal Information
We also collect non-personal information like IP addresses, browser details, and site usage data. This information is collected via cookies and similar tracking technologies and helps us improve our Site performance and user experience.

3. How We Collect Your Information

3.1 Information You Provide
We collect information directly from you when you:

Fill out contact or registration forms
Request customer support

3.2 Automated Technologies
We use cookies, web beacons, and analytics tools (Google Firebase, Google Analytics) to automatically collect information about your browsing activity, device type, and operating system.

4. Why We Collect Your Information

We collect and use your personal information for various purposes, including:

Communication: To send you updates, marketing materials, or newsletters (where you have consented to receive these).
Analytics & Improvement: To analyze user behavior and enhance our Site’s functionality, design, and offerings.
Legal Obligations: To comply with applicable laws, regulations, or legal processes.

5. Sharing and Disclosure of Information

5.1 Internal Sharing
We may share your information with internal personnel who need it to perform their duties (e.g., support, marketing, IT).

5.2 Third-Party Service Providers
We may engage trusted third parties to perform functions on our behalf, such as Stripe for payment processing, Wix for hosting, and Google for analytics. These third parties have access to personal information only to the extent necessary to perform their tasks on our behalf, and they are contractually obligated to protect it in compliance with applicable privacy laws.

5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (or as required by law). When this information is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure Website Functionality: Basic site operations and security.
Improve User Experience: Remember preferences and provide personalized content.
Analytics: Gather statistical data about traffic and user interaction.

You can control the use of cookies via your browser settings, but this may affect some functionalities of our Site.

8. Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using Secure Sockets Layer (SSL) for data transmission and best practices for storing passwords and managing data access.

9. Your Rights

Depending on where you reside, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or limitation of processing. If you wish to exercise any of these rights, please contact us at diveqube@edge5.ch. We will respond to all valid requests as soon as reasonably practicable.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with an updated “Last Updated” date. It is your responsibility to review this policy periodically to remain informed of any changes.

11. Contact Us

If you have questions about this Privacy Policy, or if you wish to:

Update, change, or delete any information we have about you,
Report a suspected breach of privacy,
Or simply need more information,

please contact us at:
Email: diveqube@edge5.ch
Address: Edge5 AG, Limmatstrasse 65, 8005 Zurich, Switzerland
Phone: +41 44 520 13 64

Last updated: 07/01/2025